From the moment you send us your files, we get to work. Our global team works 24/7 to make sure that you receive your files back as soon as we can.
Our delivery time depends on the number of files you are requesting to be transcribed, and the length of the audio or video files.
The below table sets out estimates for delivery based on file length. If you order Express Delivery, we will deliver the file within the estimated time frame.
File Length |
Standard |
Express |
0 – 20 minutes |
24 hours |
12 hours |
21 – 60 minutes |
36 hours |
24 hours |
61 – 120 minutes |
48 hours |
36 hours |
121 – 240 minutes |
60 hours |
48 hours |
241 minutes + |
96 hours |
72 hours |